More 5-star Google reviews — without asking awkwardly.
Your reviews are the difference between getting the call and being skipped on Google. Buzzlink automatically texts every customer after the job, funnels happy ones to Google, and flags unhappy ones to you before they go public.
The lead-leak reputation management actually fixes.
You're great in person, invisible online
Customers love the work but never leave a review. The 12-review competitor up the road wins the click every time.
Asking feels awkward
Most tradies forget to ask, or feel weird about it. An automated SMS removes the awkward — and triples response rates.
Bad reviews catch you off guard
By the time you see a 1-star Google review, three other customers have. Buzzlink catches unhappy feedback privately first.
Three steps, set up in a week.
Job marked complete
From your calendar, invoicing tool, or a one-tap mobile shortcut.
Customer gets a short SMS
"Thanks for choosing [Business]. How'd we go today? Tap to let us know."
Happy → Google, Unhappy → you first
4 or 5 stars opens Google review. 1-3 stars opens a private form that pings you so you can fix it before it goes public.
Everything wired up — no DIY required.
Reputation Management is one module of the Buzzlink Revenue Engine — but it works standalone, or alongside the rest of the system. Live in 7 days.
Book a free 20-min walkthrough- Automatic review request SMS after every completed job
- Smart funnel: 4-5 star → Google, 1-3 star → private feedback to you
- Google, Facebook and Product Review monitoring in one dashboard
- AI-drafted replies to every review (you approve before they go live)
- Review widget for your website to show off the stars
"Went from 41 Google reviews to 188 in 5 months. We're now top of the map pack in our suburb."
— Roofer, Gold Coast
Reputation Management — common questions.
Is filtering negative reviews allowed by Google?+
We don't filter reviews — every customer is asked. The funnel just changes what's easy to do. Happy customers find Google in one tap; unhappy customers find a private feedback form in one tap. Nobody is blocked from leaving a public review if they want to.
Does it work with Google Business Profile?+
Yes — direct link to your Google review page, and we monitor every new review (Google, Facebook, Product Review) in one dashboard. You get a daily digest plus an instant alert for anything 3 stars or below.
Will AI replies sound generic?+
No — they're drafted in your tone of voice using the customer's name, the job they had done, and the specifics of their review. You approve every reply before it goes live (or set it to fully auto for 5-star reviews only).
How many extra reviews should I expect?+
Most Aussie tradies see review volume 3-5x within 90 days. Honest 5-star reviews compound — more stars means more clicks, more clicks means more jobs.
Does this work if I use ServiceM8 / Tradify / AroFlo?+
Yes — we trigger the review request when the job is marked complete in your existing job-management software. No double entry.
Pair with the rest of the engine.
Missed Call Text-Back
Every missed call gets an instant SMS — book the job before the next tradie picks up.
Learn moreAI Chatbot
24/7 onsite chat that qualifies leads and books jobs — not just answers FAQs.
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Plan, write and schedule posts across every social account from one tool.
Learn moreTalk to the AI yourself — right now.
This is the same AI that answers calls, replies to enquiries and books jobs for your business. Ask it anything a customer might ask — see how fast and human it sounds.
No sign-up. No download. Just press play and start chatting.
Ready to stop losing leads?
Most businesses see measurable results in their first 30 days.