ServiceM8 + Buzzlink — every lead becomes a booked job.
ServiceM8 runs the job. Buzzlink runs the front end. Together they capture every call, missed call, website enquiry and repeat-work opportunity — and drop it straight into your ServiceM8 diary. Built for Australian tradies and franchise networks.
The job management app built for Aussie service businesses.
ServiceM8 streamlines the entire job lifecycle — quote, schedule, dispatch, invoice, payment — from one iPad in the ute. Buzzlink plugs into the front end so no lead ever slips through the cracks before it hits your ServiceM8 diary.
Boost Efficiency
Quote, schedule, dispatch and invoice from one app. Kill the paperwork and double-handling.
Accelerate Growth
Take on more jobs with smart scheduling and mobile field access — without hiring more admin.
Better Customer Experience
Auto SMS updates, on-site digital signatures, tap-and-pay card payments in the field.
Clear Insights
Live reporting on job profitability, staff productivity and revenue per trade type.
Everything a trade business needs to run.
Job Scheduling & Dispatch Board
Drag-and-drop crew planning with live workload visibility.
Quotes & Invoices in the Field
Create, edit and send from the ute — no laptop required.
Digital Forms, Photos & Checklists
Standardised, media-rich, auditable job records.
Automated SMS & Notifications
Confirmations, ETAs and follow-ups cut no-shows dramatically.
Accounting Integrations
Xero, MYOB and QuickBooks — invoices, payments and contacts synced.
iPhone & iPad App
Offline-friendly mobile app built for techs on the move.
Two-way sync so you never enter the same job twice.
Every lead Buzzlink captures — from the AI receptionist, missed-call text-back, website chat, booking form or outbound follow-up — is created as a job or client in ServiceM8 automatically. When a job is marked complete in ServiceM8, Buzzlink kicks off review requests, thank-you SMS and reactivation campaigns down the track.
- AI-answered calls create jobs in ServiceM8 with the right category and site address
- Missed calls trigger SMS + a lead card, then a job when the customer replies
- Website chat and booking form leads sync client, contact and job notes
- Completed jobs trigger Google review requests via SMS and email
- Old customers get automated reactivation offers based on service history
- One dashboard for admin — no double entry, no lost leads
Buzzlink vs ServiceM8 — do I need both?
They solve different problems. Most Aussie tradies run both.
- Runs the job
- Quotes & invoices
- Schedule & dispatch
- Field forms & photos
- Card payments
- Accounting sync
- Captures the lead
- AI answers 24/7
- Missed-call text-back
- Website chat & booking
- Review automation
- Reactivation campaigns
ServiceM8 makes sure the job runs. Buzzlink makes sure the job exists in the first place — and that the customer comes back.
Live in 7–14 days. Done for you.
Discovery Call
Free 20-min chat about your trade, team size, current tools and biggest lead leaks.
Tailored Setup
Job categories, quote & invoice templates, forms, automations and Buzzlink sync configured.
Training
Office and field training so your team is confident from day one.
Optimisation
Ongoing tune-ups as your business grows — new services, new suburbs, new staff.
ServiceM8 + Buzzlink questions.
What is ServiceM8 and why do Australian tradies use it?
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ServiceM8 is a job management app built in Australia for trade and service businesses — plumbers, electricians, HVAC, landscapers, cleaners, builders. It handles quoting, scheduling, dispatch, digital forms, invoicing, card payments and accounting sync (Xero, MYOB, QuickBooks) in one place. Aussie tradies love it because it runs on iPhone and iPad, works offline in the field, and cuts hours of admin every week.
Does Buzzlink integrate with ServiceM8?
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Yes. Buzzlink connects to ServiceM8 so every lead captured by our AI receptionist, missed-call text-back, website chat or booking form is automatically created as a job or client in ServiceM8. Job status, completion and customer data can flow back into Buzzlink to trigger review requests, follow-ups and repeat-work campaigns — no double entry.
Buzzlink vs ServiceM8 — do I need both?
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ServiceM8 runs the job (quote → schedule → invoice → payment). Buzzlink runs the front end (capture the lead, answer the call 24/7, book it, ask for reviews, win it back if it goes cold). They're not competitors — they're the two halves of a modern trade business. Buzzlink feeds ServiceM8 with booked jobs; ServiceM8 tells Buzzlink when to ask for a Google review.
How long does ServiceM8 setup and integration take?
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A standard Buzzlink + ServiceM8 setup is live in 7–14 days. We configure your job categories, quote and invoice templates, staff, forms, automations and the two-way sync with Buzzlink. Training for office staff and field techs is included.
What other software does ServiceM8 connect to?
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Xero, MYOB Business, MYOB AccountRight, QuickBooks Online, Stripe, Square, Deputy, Mailchimp and many more via the ServiceM8 add-on store. Buzzlink adds the AI lead-capture, missed-call recovery, review automation and CRM layer on top.
Is ServiceM8 good for solo tradies or only bigger teams?
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Both. ServiceM8 works brilliantly for a solo sparky or plumber running one van, and scales to franchise networks with 50+ techs. Buzzlink runs the same way — start with one tradie, add users as you grow, no lock-in contracts.
Does ServiceM8 work on Android?
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ServiceM8 is iPhone and iPad only for the field app — that's a deliberate design choice. The office side runs in any browser. If your team is on Android, Buzzlink still works for lead capture and follow-up; talk to us about job management alternatives.
Will ServiceM8 replace my CRM?
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No. ServiceM8 is a job management system, not a marketing CRM. It's brilliant at running jobs but it doesn't nurture cold leads, run review-request sequences at scale, book AI voice appointments or launch reactivation campaigns. That's what Buzzlink does — and the two systems sync so you get the best of both.
Ready to make ServiceM8 unstoppable?
Book a free discovery call and we'll map out exactly how Buzzlink + ServiceM8 fits your trade business.