1. AI lead-capture & instant-reply systems
The single highest-ROI category for Canberra electricians. Tools that reply to a website enquiry or missed call within 60 seconds typically lift booking rates 30–50%. Look for: suburb-aware qualification (so a job in Belconnen routes differently to one in Queanbeyan), SMS + email follow-up, and direct integration with ServiceM8/Tradify/AroFlo. Buzzlink Connect is purpose-built for this; alternatives include generic chatbots like Intercom, but most aren't trained on electrical workflows.
