What Tradify doesn't do.
Tradify is a great job-management app. But it doesn't answer your phone at 8pm, follow up quotes, chase Google reviews or win back old customers. Buzzlink is the CRM and lead- conversion layer built for Australian tradies — sits alongside Tradify or replaces the whole stack.
Buzzlink vs Tradify — different problems, different tools.
| Capability | Tradify | Buzzlink |
|---|---|---|
| Quoting & invoicing | ✅ | — |
| Scheduling & dispatch | ✅ | — |
| Timesheets & job costing | ✅ | — |
| Accounting sync (Xero/MYOB) | ✅ | — |
| 24/7 AI call answering | — | ✅ |
| Missed-call text-back | — | ✅ |
| Website AI chat | — | ✅ |
| Automated quote follow-up SMS | — | ✅ |
| Google review request automation | — | ✅ |
| Reactivation campaigns | — | ✅ |
| Multi-location franchise roll-up | — | ✅ |
Most Australian tradies grow fastest running both — Tradify for the job, Buzzlink for everything that happens before and after.
Five signs your business has outgrown Tradify alone.
Tradify + Buzzlink — your questions.
Is Buzzlink a replacement for Tradify?
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No — Buzzlink is complementary. Tradify runs the job (quote, schedule, invoice, timesheets). Buzzlink runs the front end (AI call answering, missed-call SMS, website chat, review automation, repeat-work campaigns). Together they cover the full customer journey. If you're looking to replace Tradify entirely, we can recommend job-management alternatives too.
What does Buzzlink do that Tradify doesn't?
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24/7 AI call answering and website chat, missed-call text-back automation, review request sequences with smart routing, reactivation campaigns to past customers, and multi-channel lead capture (chat, voice, SMS, web forms) — none of which are Tradify's focus. Tradify is a great job-management app; Buzzlink is the CRM and lead-conversion layer on top.
Does Buzzlink integrate with Tradify?
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Yes. Leads captured by Buzzlink can be pushed into Tradify as clients or jobs, and Tradify's job-completion events can trigger Buzzlink's review requests and follow-up SMS. Setup takes 3–5 days including field mapping and training.
Buzzlink vs Tradify pricing?
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They're priced for different jobs. Tradify starts around AU$40/user/month for job management. Buzzlink is a flat business subscription (not per user) covering all AI lead capture, missed-call recovery, review automation and CRM. See the pricing page for current tiers.
Should I use Tradify or ServiceM8 or Simpro?
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Tradify is great for solo and small trades teams that want simple quoting, scheduling and invoicing. ServiceM8 suits iPhone-first teams needing offline mobile power. Simpro is for larger commercial trades doing project work, service contracts and multi-division operations. Buzzlink works with all three.
Ready to plug the leaks Tradify can't see?
Book a free discovery call — we'll show you exactly which leads your business is losing right now.